download help and faq

I have bought a download but have not recieved it.

After you have paid you will be sent to a page with a link to download your purchase. You will also receive an email with a link to download your purchase. If you have not recieved this please check your JUNK, SPAM, TRASH or DELETED ITEMS folders. If you still can't find the email please contact us and we will be happy to sort it out for you. Please add our orders@yogabliss.co.uk email address to your address book to prevent this happening in the future.

I can't open your download file on my iPad/iPhone.

All our files are 'zipped up' so If you are using a newer series iPad, iPhone, tablet or other android device check that you have the WinZip App installed, it is needed to open many types of downloaded files and is free. You can get it here or from any app store. Once installed, double click your download and follow any instructions.

What devices play your yoga class downloads?

Any MP3 compatible device will do the job, your Mac, i-pad, PC, tablet, media player, i-pod, phone, mp3 player, etc.

Are the Yoga 2 Hear beginner level yoga classes right for me?

We would define a beginner as someone who has had little or no previous exposure to yoga but is keen to try it out, learn the basics and begin to experience the many benefits. The beginner's classes have been created with these points in mind and provide detailed, progressive tuition of appropriate postures, exercises and techniques etc.

Are the Yoga 2 Hear improver level yoga classes right for me?

We would define an improver level yoga student as someone who has had previous exposure to yoga, practices yoga regularly and is keen to move on from a beginner level by learning more and developing their practice. The Improver level classes have been created with these points in mind and provide progressive tuition of appropriate postures, exercises and techniques etc.

Are the Yoga 2 Hear strong yoga classes right for me?

The strong classes are ideal for those with a good level of yoga knowledge and experience who practice yoga on a regular basis and are keen to move onto a more physical practice. The strong yoga classes have been created with these points in mind and provide progressive tuition of appropriate postures and their variations.

Are the mp3's "live" yoga classes that have been recorded?

No. All classes are devised and created specifically by Sue Fuller. Sue's easy-to-follow tuition allows you to close your eyes if you wish and really focus on your body and how it feels within the posture. Practicing a class in this mindful manner greatly increases the effectiveness and benefits.

I've lost my downloads... can you help?

Yes, no problem. Please contact us with your details for assistance.

I have another question, can you help?

Yes we can, please contact us at customerservice@yogabliss.co.uk or telephone 0208 0500 108