1. Definitions and Interpretations
1.1 In these terms and conditions:
Reference to “we” and “us” is a reference to Yoga Bliss Limited.
Reference to “you” is a reference to the purchaser of the Goods from us.
“Contract” means the contract between us for the sale and purchase of the Goods which incorporates these Terms & Conditions.
“Goods” means anything purchased by you from us.
“Terms” means these terms and conditions.
1.2 These Terms are the only terms and conditions on which we contract for the sale of Goods and they form an integral part of the Contract between us. If we agree to vary any of the terms, the variation must be in writing confirmed by our duly authorised representative and by you.
2. Contact Details
Yoga Bliss, PO Box 44 , Buntingford, Hertfordshire , SG9 9WY
Limited Company Number: 5853741
Telephone: 01763 274 070
3. Medical Disclaimer
No persons at Yoga Bliss are medically trained. Before beginning a new exercise system, you should consult your medical practitioner. Yoga should be practiced with the guidance of a qualified Yoga Teacher. We will not be held responsible or liable for any injury or consequential loss arising from the use of our products.
4.1 The price of Goods quoted on our website includes VAT (Value Added Tax).
Our VAT Registration Number is 875 1366 04.
4.2 VAT will be deducted at the checkout for countries that are not members of the EU.
4.3 The cost of packaging and postage/carriage is shown separately and is subject to VAT for members of the EU.
4.4 All published prices are subject to change at any time without notice.
5. Ordering Goods Online
5.1 You warrant to us that all information which you are required to provide when ordering Goods online is accurate and complete in all respects at the time of the order and that this information relates to you/the person placing the order and not to any third party.
5.2 When an order is made online, the order confirmation issued by the company clearing the credit/debit card payment does not constitute acceptance of your order by us. We reserve the right to check any discrepancies and an order will only be confirmed when it is verified by us.
5.3 Any error in any ordering process due to technical or other reasons beyond our control entitles us not to treat the order as being binding on us.
If you place an order, you will have to provide personal information to us. We will not disclose that information to any third party without your consent, except for the purpose of processing the order and arranging delivery.
7.1 All payment for Goods and for the cost of packaging and delivery must be
made before the Goods are delivered.
7.2 Payment online will be made by credit or debit card. At our discretion, we may accept payment by cheque or other means. In all cases, delivery will not occur until we are satisfied that the payment has been made. In the case of a payment by cheque, this will be after the cheque has been cleared.
8.1 We will give you an estimated delivery date for the Goods but no times or dates provided by us are guaranteed.
8.2 We will arrange for packing and we will decide on the method of delivery – either by post, courier or otherwise.
8.3 You must notify us promptly and in any event within 48 hours or receipt of any Goods if they appear to be damaged in transit. In those circumstances, you must also keep all packaging as this may be required when making a claim.
9.1 You will have a right to cancel an order within 7 working days from the date that you receive the Goods. Cancellation must be confirmed to us by notice in writing.
9.2 You must take reasonable care of all Goods in your possession and return them to us, appropriately packaged to avoid damage, within 7 days from the cancellation date. We reserve the right to arrange collection.
9.3 We will refund the purchase price to you within 30 days of the cancellation notice.
9.4 In the case of Goods which are made and supplied to your specification or which have been personalised for you, you will not have the right to cancel the Contract.
10. Risk and Ownership
10.1 The risk of loss or damage to Goods passes to you upon delivery. If you have agreed to collect the Goods from us, the risk in those Goods passes to you on collection (or 7 days after the date of the collection agreed between us if you have not collected the Goods by then).
10.2 Ownership in all Goods remains with us until full payment of all amounts due to us have been received from you.
10.3 You will be responsible for the safe custody and insurance of all Goods in your possession.
10.4 You have no right to re-sell any Goods until payment has been received in full by us.
11. Warranties and Liability
11.1 We warrant to you that the Goods ordered by you will meet the description as shown on our website.
11.2 We will not have any responsibility for any damage which occurs to the Goods after delivery.
11.3 If any defect in any Goods appear within 30 days of delivery, you must notify us as soon as you become aware of the defect, giving us full details. We will then decide, in consultation with you, whether the defect is our responsibility. If so, we may arrange to replace them with the same or similar Goods. Goods that we deem have been rendered defective by you due to misuse, must be returned at your expense.
11.4 We do not accept any responsibility for any wear and tear, accidental damage or failure by you or by any third party to adhere to any written recommendation provided in relation to the Goods.
11.5 Liability to you for loss or damage under no circumstances will exceed the total amount you have paid us for those Goods.
12.1 If you wish to give us any notice relating to a matter covered by these Terms, whether you telephone us or not, we request that you confirm that notice in writing. In the case of email notices, these should be sent to firstname.lastname@example.org and you must send them so as to return an acknowledgement of receipt. Notice may be sent by post to Yoga Bliss, PO Box 44 , Buntingford, Hertfordshire , SG9 9WY.
13. Customer Default
give us any incorrect personal information, or
fail to make any payment when it is due, or
cancel any payment, or
become insolvent, or
commit any breach of these Terms
then, in any of those events, we have the right to cancel the Contract and recover possession of any Goods which have been supplied for which payment has not been received in full.
14. Force Majeure
We will not have any liability to you if we are prevented from performing any of our obligations on account of any circumstances beyond our reasonable control which includes, but is not limited to, extreme weather conditions, act of God, terrorism, war, strike or difficulty in obtaining materials and/or labour. In any of these circumstances we reserve the right to terminate the Contract.
15.1 Entire Agreement: By placing an order you have accepted these terms and conditions.
16. Intellectual Property
Where the Goods include designs or works of art, these are prepared by a designer or artist who owns the copyright in those works. You have no right to make any copies or adaptations of any such Goods.
17.1 If there is a dispute which we cannot settle by direct negotiation it may be referred to mediation if agreed between us. In that event, the mediation will be conducted in accordance with the CEDR (Centre for Effective Dispute Resolution) mediation rules current at the date of the dispute.
17.2 Any dispute between us will be finally determined by the English courts and you agree to submit to the jurisdiction of those courts.
18. Governing Law
These Terms and the Contract between us are governed by English law.
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